FAQS

FREQUENTLY ASKED QUESTIONS

What kind of sticker paper do you use?
All stickers are printed on premium matte sticker paper. Most pens can be used on the stickers as well as pencil.

How long is your processing time?
Your order will be sent within 1-3 business days. During sale periods my processing time will increase up to 1-3 weeks. Processing times can be found in the green bar on the top of website - refer to this at the time of your order.

How long will it take for my order to arrive once it's been sent?
Orders within Australia will arrive in 3-10 business days. Overseas orders can take up to 2-4 weeks. Unfortunately postage times are out of my control.

What's your postal address?
PO BOX 4075
Baldivis WA 6171
Australia

Do you do custom orders?
You can see the custom range here: CUSTOM STICKERS

Please email me hello@limeandmortar.com with other custom requests. 

Please note I take a step back from full customs between Dec-Feb. This is very busy time for me with everyone getting organised for the following year. 
Full customs are designs I need to create from scratch. My custom range on website and colour changes are always available. 

What size are the mini icons?
All icons in the mini icon range are 1-1.2cm in size

Can I colour code my stickers?
Yes you can. Any stickers that come in RAINBOW/PASTEL options can be colour coded - such as mini icons, event labels etc. You can choose 1-3 colours per sheet. Leave a note at checkout stating the sticker and the colours you would like. If no colour selected RAINBOW is the default.

EG 'Coffee Icons - Dark Pink'

Here is the colour chart for easy reference

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